Achieving Cultural Change through Employee-Based, Behavior-Based Safety
Using peer-to-peer observation and feedback
Presentation Code: VS1-07
Value Stream: VS1 - People
Day & Time: Thursday, Oct 27, 2011 - 9:00 AM
Length: 1 hour, 10 minutes
Safety matters. That is why Crown Equipment has developed a self-directed employee safety culture that works and can be implemented at any facility. By using this simple behavior-based safety approach, Crown Equipment has changed the culture of safety and reached benchmark levels of safety performance.
It is an anonymous, discipline-free, positive approach to improved safety performance that gives employees the appreciation they deserve and motivates them to change their safety-related behavior. The positive results of these peer-to-peer relationships can be modified to improve any area of manufacturing. And the integration of Lean principles into this Behavior-Based Safety (BBS) process makes it even more successful.
In this presentation:
- Hear about Crown's successful, self-directed employee safety culture.
- Learn about Crown's anonymous, discipline-free, positive approach to improved safety performance.
- Hear how appreciating and motivating your employees is key to making this work.
- Learn how to integrate Lean principles into this BBS process.
- Find out how Crown's safety culture can be implemented at any facility.
Crown Equipment Corporation
A privately held, family-owned U.S. company, Crown Equipment Corporation is one of the world's largest lift truck manufacturers. Crown Equipment Corporation designs, manufactures, distributes, services and supports material handling products. Headquartered in New Bremen, Ohio, Crown manufactures lift trucks that are sold throughout the world.
A strong and extensive global dealer network provides a wide variety of material handling equipment, storage solutions and support services. Its U.S. retail network includes 51 Branch locations and more than 100 independent dealer locations. Crown operates 16 manufacturing facilities in 11 global locations.
Janice Clune, Safety Technician
Janice Clune is a Safety Technician, and has been at Crown for over 33 years. She has been a machine operator for many of those years and within the last 6 years has become a SafeSteps facilitator and driver of the Crown SafeSteps Behavior Based Safety process.
Janice is also a 5S facilitator. She has worked on the factory floor for many years and knows what it takes to motivate people to develop a world-class safety program.
Brian Duffy, Director of Corporate Environmental & Manufacturing Safety
Brian Duffy is the Director of Corporate Environmental and Manufacturing Safety at Crown Equipment Corporation, a world leader in the manufacture of lift trucks. He has been with Crown over 20 years and in the Environmental Health and Safety field for over 25 years.
Brian has written numerous papers on safety performance and environmental sustainability.
Brian holds a Bachelor of Environmental Science degree from Bowling Green State University in Ohio and a Master's degree from Arizona State University.
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