Your turning point for success


Performance of Products and Passion of People

Eliminate Waste by engaging employees in sustainability and Continuous Improvement

Presentation Code: VS2-08

Value Stream: VS2 - Planet

Day & Time: Thursday, Oct 27, 2011 - 10:30 AM

Length: 1 hour, 10 minutes

Sustainability is important for any company - and Ingersoll Rand is no different. Ingersoll Rand is known for producing great products that perform well and help its customers be more efficient by reducing energy consumption, eliminating Waste and improving productivity. But there is always room for improvement. That is why Ingersoll Rand developed it One STEP Forward program to better engage its employees and develop sustainability.

But sustainability is an abstract concept for many employees and does not seem important in their daily work lives. Ingersoll Rand was determined to change that. That is why it used its pilot One STEP Forward program to connect with employee values, improve the company's sustainability initiative and drive out operational Waste. Ingersoll Rand will provide the background to its One STEP Forward program and discuss how it is making sustainability a part of its culture.

In this presentation:

  • Hear why great products are not enough.
  • Learn about Ingersoll Rand's One STEP Forward program.
  • Find out how Ingersoll Rand has been able to engage its workforce.
  • Hear how sustainability is no longer an abstract concept for the employees of Ingersoll Rand.
  • Find out how you can apply these lessons to your business.


Ingersoll Rand

Ingersoll Rand is a 100-year-old, $13 billion, global diversified industrial company, providing products, services and solutions to enhance the quality and comfort of air in homes and buildings, transport and protect food and perishables, secure homes and commercial properties, and increase industrial productivity and efficiency. Ingersoll Rand includes a family of industrial and commercial brands, such as Club Car golf cars and utility vehicles, Hussmann stationary refrigeration equipment, Ingersoll Rand industrial equipment, Schlage locks, Thermo King transport temperature-control equipment and Trane air conditioning systems and services.

Ingersoll Rand has approximately 60,000 employees, with manufacturing and assembly operations in 47 plants in the United States, 28 plants in Europe, 18 plants in Asia, 10 plants in Latin America and 1 plant in Canada. Ingersoll Rand also maintains offices, warehouses and repair centers throughout the world.



Dan McDonnell, VP, Operational Excellence

Dan McDonnell is Vice President of Operational Excellence at Ingersoll Rand. He began his career at Multilin, a small high tech firm in Canada, where he rose through a myriad of manufacturing assignments to the level of VP Operations. At Multlin, Dan experienced the learning curve of an organization that had 15 straight years of 34% AAGR and a strong pursuit of Lean. Dan then spent 13 years with the General Electric Company, where he served as a plant manager and eventually as a manufacturing general manager for 11 different factories. Just prior to his VP Operational Excellence position at Ingersoll Rand, Dan spent three years serving as the Manager of the Lean Initiative for GE Transportation, a $5B high-growth business within the GE portfolio.

Dan has had a long association with AME and is grateful for what he has learned during his membership and participation in the organization. During his 18 years as an AME member, Dan has served three years as Canadian Regional President, seven years as a member of the National Board and a term as National President. Dan has also chaired two national conferences, run marketing for two others and presented at numerous workshops and conferences, both for AME and for other organizations.

Dan has been a huge proponent of the Toyota Production System since greatly benefiting from the first journey he helped drive in 1989. During that drive, it was TPS thinking that helped solve significant challenges in the operations Dan was presiding over.


Gretchen Digby, Director, Global Education Initiatives

Gretchen Digby is Director of Global Education Initiatives for the Center for Energy Efficiency and Sustainability at Ingersoll Rand. Gretchen began her career in manufacturing as an engineering services manager with Milliken & Company, a textile manufacturer well-known for its environmental stewardship and safety culture excellence. Gretchen continued her career as a consultant with Capsule Environmental Engineering, where she developed Ingersoll Rand's global safety and health compliance audit program and contributed to the development of global EHS standards.

Gretchen joined Ingersoll Rand in 2001 and held increasingly responsible roles in the corporate EHS department before being given her present position as Director of Global Education Initiatives, in May of 2010.


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