Healthcare Visual Management
The PDCA of the management system
Workshop Code: FW-11
Day & Time: Friday, Oct 19, 2012 - 8:00 AM
Length: 4 hours
Cost: $200.00 USD
Visual management is very effective in factories, but not everyone knows how to use it in non-traditional environments. However, it works very well in many different settings. This workshop will show you how to imbed visual management into the daily activities of a continuous improvement culture in a healthcare environment. You will also participate in hands-on simulation that allows you to visualize the improvement efforts at a healthcare facility. If you aren't using visual management where you work, this workshop will get you thinking about doing so.
In this workshop:
- Understand the benefits of a visual tracking center and a visual management system.
- Link a visual tracking center to the need for management standard work.
- Discuss the shift in leadership roles by using a visual management system within a continuous improvement culture.
- Practice designing a visual tracking center and management system.
- Consider specific benefits and challenges in implementing visual management within your organization.
Branson, Inc. / ProMedica Bixby and Herrick Hospitals
Branson, Inc. is a consulting company focusing on the use of lean thinking to help clients align their improvement efforts with the strategic direction of their organization. It focuses on both the technical and social elements of a transformation and provides advice for leadership, coaching for management and facilitation for the front line of organizations in a variety of industries.
ProMedica's Mission is to improve your health and well-being. It focuses on bringing you excellent care, impeccable service and a compassionate ear. And it's a critical access point to extensive care throughout the entire ProMedica system. ProMedica Bixby Hospital is located in Adrian, Michigan. It is an 88-bed, full-service acute-care hospital that never rests, dedicated to serving its community.
Beau Keyte is the founder and president of Branson, Inc. Beau has developed training courses and training materials for the Lean Enterprise Institute and is on its faculty. He has developed lean curriculums for the University of Michigan and Ohio State University, and teaches in OSU's Masters of Business in Operational Excellence (MBOE) program. Beau co-authored the Shingo Prize winning book The Complete Lean Enterprise: Value-stream mapping for administrative and office processes.
Beth Wiley is director of Medical Surgical, Critical Care and Emergency Services at ProMedica Bixby and Herrick Hospitals in Adrian, Michigan. Beth has held various management positions in Medical Surgical, Critical Care and Emergency Services. She has been instrumental in using the lean process at ProMedica Bixby and Herrick Hospitals involving direct caregivers with process improvement that affect patient/product flow, customer and staff satisfaction, while reducing risk and re-work. In 2012, Beth and her team received the 'Give Them a Hand' award from ProMedica Corporate recognizing the improvements in patient care and flow in the Emergency Department attained through their 'Greet Process'. The project has been acknowledged by Health Care Facilities Accreditation Program (HFAP) and ProMedica Quality as innovative, sustainable and patient focused.
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