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Workshop

Lean Tools for the Office - FULL

A lean office overview with simulation

Workshop Code: MW-02

Day & Time: Monday, Oct 15, 2012 - 8:00 AM

Length: 8 hours

Cost: $300.00 USD

The goal of an organization is to be a lean enterprise and to apply the common sense business practices embodied by lean thinking to all areas of your business. However, while there are many well-documented successes, service organizations and the administrative processes of manufacturing companies often struggled with applying these concepts.

This workshop can help. The workshop will provide an overview of lean concepts and their application to office and administrative processes. Attendees will then apply these concepts in a simulated office and measure the impact of their improvement efforts.

This simulation will allow attendees to experience an actual office kaizen event and develop ideas for improvement. Decisions will be quickly agreed upon, then the group will be broken into smaller groups to implement the ideas. Strict time expectations will be given for the implementation so that the experience closely resembles an actual office kaizen event. Experience this office kaizen in a workshop, then apply these concepts back at your business.

In this workshop:

  • Hear why so many businesses struggle when implementing lean in office and administrative processes.
  • Learn how lean tools can be applied to information-intensive processes in administrative and office environments.
  • Experience lean applied in an office simulation.
  • Take home ideas you can put to work for your office and administrative processes.

Change Management Associates

Since 1990, Change Management Associates has been delivering Operational Excellence/World Class business improvement consulting services to a wide variety of industries. Clients have included companies such as those in manufacturing (discrete, batch and process), services (financial, distribution, engineering) and health care. It is this diverse experience that allows the company to assist organizations to develop creative approaches to meet their unique needs.

Drew Locher

Drew Locher is managing director of Change Management Associates, a company he founded in 1990 after working on business improvement programs at General Electric.

Drew co-authored, The Complete Lean Enterprise - Value Stream Mapping for Administrative and Office Processes (a Shingo Prize winner) and authored Value Stream Mapping for Lean Development: A How-to Guide to Streamline Time to Market and Lean Office and Service Simplified: The Definitive How-To Guide.

Drew has a BS in mechanical engineering, an MS in electrical and computer engineering and an MBA. He is currently a faculty member at the Lean Enterprise Institute and an adjunct professor at Ohio State University's Fisher School of Business.

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