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Presentation

The Art of Effective Lean Communication

Cultivate a thriving culture in your teams and organizations

Presentation Code: VS3-06

Value Stream: VS3 - Leadership, Change Management, Culture

Day & Time: Wednesday, Oct 17, 2012 - 1:30 PM

Length: 1 hour, 10 minutes

Nothing affects employee morale more insidiously than workplace negativity. It saps the energy out of your organization and diverts critical attention from your work and performance. Often the problem is with poor interpersonal communications in organizations rather than with the work itself. That's why solving these communications problems should be a priority for all businesses. This presentation can help. It will show you interpersonal communication skills that can be implemented immediately by individual leaders and groups. It will also teach you how to effectively and efficiently build trust between your employees and leaders so that you can have the positive and optimistic workplace you want. If this sounds like the sort of environment you would like to work in, then this is a presentation you won't want to miss.

In this presentation:

  • Hear how poor communications often leads to a negative work environment.
  • Empower yourself and your people to speak openly.
  • Identify communication blind spots.
  • Model consistent interpersonal communication and transform workplace culture.
  • Accelerate your journey to world-class competitiveness through sharpening your communication skills.
  • Increase clarity, improve accountability and provide impetus for action or change.
  • Identify and address issues critical to the happiness and success of your employees.
  • Foster accountability so that people take responsibility for their actions.
  • Communicate clearly, positively and effectively at your business.

Lou Malnati's

Lou Malnati's is a family-owned business that has been making pizza for over 40 years and now has 33 locations in the Chicago area. The company has over 1,700 employees, with a quarter of the full-time staff having worked for the company for 10 years or more. Lou Malnati's features deep-dish pizza and other quality, made-to-order homemade food. It also has a mail order business and ships thousands of frozen pizzas around the country.

Jeanne Malnati

Jeanne Malnati is a psychotherapist and a licensed clinical social worker, with a master's in social work from Loyola University in Chicago. Jeanne consults, teaches and implements her communication system with key leaders and their teams in both private and public organizations. She also plays a unique role in the Malnati family business, bringing her education and extensive experience to the organization. Jeanne is author of two upcoming books: 25 Interpersonal Communication Tools for Leaders and Their Teams and It's More Than the Pizza (co-authoring with her husband).

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