Our Journey on the Road to Perfect Care — From Vision to Reality
In a better place than we were before
Presentation Code: VS4-05
Value Stream: VS4 - Lean Beyond Manufacturing
Day & Time: Wednesday, Oct 17, 2012 - 9:30 AM
Length: 1 hour, 10 minutes
In 2008, St. Boniface Hospital began exploring lean methodology and strategies to see how they could accelerate improvement in patient care. The hospital gradually began to introduce lean methodology to 1) improve health care processes, 2) reduce waste, 3) make better use of human and financial resources, 4) reduce costs and 5) increase patient satisfaction and staff engagement. The journey has not been without its struggles, but St. Boniface can now identify and use data to drive decisions and monitor progress, recover from setbacks and sustain improvements. And they have seen results: 1) patients are now exposed to less risk and recover more quickly, 2) satisfaction rates are higher in the areas touched by transformative work, 3) staff is more engaged and 4) the hospital is achieving savings related to supply chain, staffing costs and length of stay. Lean transformation in health care is possible. This presentation will show you how.
In this presentation:
- Hear how lean can work in a health care setting.
- Find out how consultants helped St. Boniface Hospital implement lean.
- Learn how the hospital used lean to reduce waste and improve patient care.
- Hear about the benefits they gained from using lean.
- Find out how the hospital's lean journey is one of continuous improvement.
- Take away lessons about applying lean in non-traditional environments.
St. Boniface HospitalEstablished in 1871, St. Boniface Hospital is a 517-bed acute care hospital. It's one of Manitoba's largest healthcare facilities, and a leading patient care, research and teaching organization, affiliated to the University of Manitoba. The hospital provides inpatient and outpatient care to patients in Manitoba and parts of Ontario through eight clinical programs (Cardiac Sciences, Emergency, Medicine, Family Medicine, Mental Health, Rehabilitation/Geriatrics, Surgery And Woman and Child Care).
Dr. Bruce RoeDr. Bruce Roe is the Executive Director, Clinical Programs and Chief Medical Officer for St. Boniface Hospital. He is a graduate of the University of Saskatchewan and a practicing endocrinologist at St. Boniface Hospital. Bruce has actively championed St. Boniface Hospital's strategic commitment to integrating lean transformation practices. He has been instrumental in leading the implementation of an electronic patient record and is currently involved with the hospital's clinical documentation project.
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