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Presentation

To Flow or Not to Flow

The power of 5S to eliminate waste

Presentation Code: VS4-03

Value Stream: VS4 - Lean Beyond Manufacturing

Day & Time: Tuesday, Oct 16, 2012 - 1:30 PM

Length: 1 hour, 10 minutes

An increasing number of healthcare providers are seeing the advantages of using lean. One such provider is University of Chicago Medicine. In fact, by using lean tools such as value stream mapping and 5S kaizen events, the healthcare provider achieved demonstrated improvements. For example, their Central Sterile Processing department was redesigned to support flow lanes, pace the process to Takt, include a stop the line process for FTQ, improve employee safety and implement a point of use inventory management standard. Through implementing lean, Chicago Medicine learned valuable lessons that can benefit all businesses.

In this presentation:

  • Hear why University of Chicago Medicine started its lean journey.
  • Use kanban pull, value stream mapping and 5S kaizen events.
  • Eliminate waste and create a high-performing work area.
  • Implement a point-of-use inventory management standard.
  • Use spaghetti diagrams, voice of customer interviews and time studies to assess the current state.
  • Implement lean to make your business more efficient and effective.

University of Chicago Medicine

The University of Chicago's involvement in healthcare began in 1927, with the opening of Billings Hospital. Since then, University of Chicago physician-scientists performed the first organ transplant, the first successful living-donor liver transplant and the first successful application of cancer chemotherapy. Twelve of the 87 Nobel Prize winners who have been associated with the University of Chicago have won the prize for discoveries related to biology or medicine.

Susan Rose

Susan Rose is Operational Excellence Partner at University of Chicago Medicine, and is a lean expert with over 20 years of lean implementation and management experience. Susan comes from a background in the manufacturing and automotive industries, and has applied her experience to enhance line management in standard work and to facilitate management of daily improvement efforts. Her lean methods and expertise include standard work, 5S, transactional process improvement and value stream mapping.

Sunitha Sastry

Sunitha Sastry, MPH, is Operational Excellence Partner at University of Chicago Medicine and has over 12 years of experience in healthcare consulting and guiding organization-wide strategic and operational improvement initiatives. Sunitha completed her Bachelor of Arts at the University of Michigan-Ann Arbor and her master's in public health, healthcare administration, at Boston University.

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