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Presentation

Lean for Better Lending

Instituting lean process systems in microfinancing

Presentation Code: VS4-06

Value Stream: VS4 - Lean Beyond Manufacturing

Day & Time: Wednesday, Oct 17, 2012 - 1:30 PM

Length: 1 hour, 10 minutes

Lean is very versatile. That's why Mercy Corps Northwest benefits from lean thinking as a non-profit working in microfinance and economic development. The organization used comprehensive value chain analysis and re-designed its lending process using lean principles. As a result, its lending process is much more efficient and effective. Mercy Corps Northwest has now re-aligned its organization structure to incorporate lean management principles. The results have been very positive, but there have been challenges. Hear the benefits and obstacles Mercy Corps Northwest met with when adopting lean and profit from their experience.

In this presentation:

  • Hear why Mercy Corps Northwest decided to use lean processes.
  • Examine how lean principles suit non-governmental organizations and non-profits.
  • Learn about the benefits and obstacles Mercy Corps Northwest encountered when applying lean.
  • Hear how Mercy Corps Northwest hopes to promote lean to its parent organization.
  • Take home ideas you can use for your business or organization.

Mercy Corps Northwest

Mercy Corps Northwest was established in 1998, and is a community development financial institution (CDFI) registered with the U.S. Treasury Department. Mercy Corps Northwest is the sole domestic program of Mercy Corps, the international disaster relief and development agency based in Portland, Oregon.

Douglas Cooper

Douglas Cooper has been assistant director at Mercy Corps Northwest since 2005. From 1989 to 2003 Doug was president and owner of Menagerie Works and COO and co-owner of Lindco Products Inc, where he implemented a complete restructuring of the firm's manufacturing processes using lean principles. Doug has also been a teacher, counselor and printmaker. He received a BA in philosophy and fine arts from University of California, Berkeley.

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